Children smiling

The Process from donation to delivery


The cycle of our process is very simple. So how does it work?

1. It starts with a phone call (or email!)

Whether you’re a home user with a laptop you no longer use or need, or a business that has recently performed an upgrade cycle and need to dispense of your older machines.

Providing the condition is still usable, Mission Computers can likely use them all.

When you get in touch with us we will determine if the machines are in a usable condition and can be upcycled, not to go to the waste landfill or stripped for parts, but to people who really need them.

2. Arrange for collection

Once we’ve gone through the (quick!) preliminary questions we’ll arrange to come and collect the items free of charge from your premises.

What happens to my data? You have the option to remove the hard drives before collection. Any devices removed with hard drives in place will be wiped using the highest grade sanitisation standards, in compliance with GDPR, ensuring that no data is recoverable on the drive.

Do you reuse my hard drive? By reusing hard drives we are able to reduce the costs incurred with reissuing machines. We assess each donation on a case by case basis and will never reuse hard drives where permission has not been granted.

We aim to make collection quickly at a time suitable to you and will issue the you with itemised proof of collection.

3. Machine Testing & Cleaning

Back at HQ all items are reviewed, tested for working condition and cleaned. Hard drives are removed (if not already), and sanitised ready for reuse or disposal.

Items that work are rebuilt with standard images depending on the recipients choices and for what purpose they are being used. We endevour to use open source software (such as Linux) where possible to reduce costs, but also deploy machines using Windows 7 and Windows 10.

Computers that are not in working condition, and where we are not able to repair, are sent away for parts to be broken down and recycled responsibly by a third party vendor.

4. Transported and Donated

Once we have a batch of workable, ready-to-go computers, we consult with our list of beneficiaries who have requested donations and arrange for delivery of the computers.

The machines are dispatched or collected, and their new life begins, enabling a family to perhaps access education, or for a charity start-up to use, or a mission centre to distribute among their community. Your machines could end up anywhere in the world, benefitting all sorts of people!