remote & on-site it support

Whether you’re at home, in the office or working remotely, we can assist with your IT issues both on-site in person or via specialist software over the phone and email.

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IT Support for the home, business, charity & Church

We aim to help every home user and small business succeed in their use of IT, right down to the smallest issue. Why not give us a call to see how we can help?

What services do you provide?

We work with a wide range of organizations including non-profits, company start-ups, freelancers, churches, small enterprises and of course home users. Our day to day support can include PC upgrades, screen repairs, hard drive replacements, hardware installation and software training. Below is a more comprehensive list. We also offer more bespoke support solutions for those that require a more tailored approach.

Remote Support

Using Zoho remote software
  • Virus / Malware / Spyware Removal
  • Software Installs & Troubleshooting
  • Email Setup & Support
  • Online Data Backup
  • Driver Installs & Troubleshooting
  • PC Health Check
  • Printer Setup and Support

Pricing

How much does IT support cost?

Home Users

Pricing for IT home services can vary depending on the issue at hand. We will always endeavour to give an upfront price for any services required before performing any work, both on-site and remotely.

Hourly rate = £20, no callout fee
(We have a set minimum charge of £10)
Common Costings:

Hard Drive Install from £20
Virus / Malware / Spyware Removal from £15
Memory (RAM) Install £20
Computer Health Check £25
CD/DVD Install £25
Windows Install With Data Backup from £75
Windows Install Without Data Backup from £45
Laptop Screen Replacement from £35

 

Businesses/Non-Profits

For businesses and non-profit organisations we offer two services – an ad-hoc PAYG service, and a subscription service. As no two organisations are the same, both of these services can be tailored to suit your company size and scale.

The subscription service can also be used to proactively schedule visits to your site on a weekly, bi-weekly or monthly basis to better reduce the risk of systems failing.

We would encourage you to contact us to discuss how we can best provide support to your organisation that meets your technological and user demand.

 

get in touch

Call or send us an email to start resolving your tech issues.

client testimonies

Here’s what our current clients say about our services…

“We rely on the services of Mission Computers for our IT support needs and cannot recommend them highly enough. They have designed, built and maintained our website, consulted on our IT purchases and supported any IT issues we’ve encountered along our journey. They always go above and beyond.”

Helen Storey

CEO, Triple A (All About Autism)

“Jonna at Mission Computers has always provided a great service to us whenever we’ve needed help with technology. When our new building needed audio & visual equipment Jonna was on hand to ensure we bought the right products and that they were set up correctly and in time for our first remote services.”

Graham Emerson

Pastor, Church In The Barn, Penrith